Atos Signs Exclusive 3-year Deal with ClickFox to leverage advanced journey analytics

DENVER, May 10, 2016 /PRNewswire/ -- ClickFox and Atos, an international leader in digital services, have announced an exclusive three-year partnership to deliver an industry first-of-its-kind journey approach in digital automation for infrastructure & data management to more than two thousand companies.

Atos selected ClickFox, and their advanced journey analytics platform for their innovation and specialized journey science capabilities. The unique Service Intelligence & Analytics capabilities will drive meaningful process improvements, performance transparency and efficiency related cost savings. This is made possible through the analysis and optimization of a service desk ticket's life-cycle journey, from first being opened through post resolution survey, including all of the detailed events in between. ... READ MORE

Written by ClickFox

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