Mary Ellen Poindexter is a Managing Director at ClickFox. She is responsible for strategic client account relationships, deployment and delivery. Mary Ellen oversees a team of professionals who deliver journey construction, journey analytics, and consulting services accompanying software implementations. She works with clients to develop big data analytics strategies and ensures teams deliver actionable insights and impact. Previously, Mary Ellen served as Director of Analytics and Engagement Manager for multiple ClickFox clients and has been with ClickFox for 12 years. Prior to joining ClickFox, Mary Ellen worked at IBM within the International Sales and Support organization. She holds a B.A. in French Literature from Stetson University and an MBA from the University of Georgia.